Reputation Management with GuestRev

Satisfied customers are the best sales agents!As an experience-based destination, it is important to put customers at the center of business decisions. Understanding your customers better, making your customers feel heard, and increasing your customer satisfaction, are worth their weight in gold. To do this you need to accurately identify how your guests feel about […]

How can I break through data intimidation?

Having access to vast amounts of data is a huge¬†opportunity for your hotel. But the more data you have the more difficult it can be to see the patterns and the information that leads to better decision-making. There is just so much data, and it needs interpretation to provide value! So how can you leverage […]