Success Factors In The Current Economic Climate
In the current economic climate, hospitality businesses face unique challenges, and several key success factors can contribute to their resilience and success. Here are some crucial elements to consider: Adaptability and Flexibility: Hospitality businesses need to be agile and adaptable to changing circumstances. This includes adjusting operations, services, and marketing strategies based on evolving economic conditions […]
Hospitality Expert Delivers Award-Winning Booking Value Increases
Profitroom Celebrates Raft Of Award Wins Booking engine expert, Profitroom, is celebrating multiple wins following its work to optimise booking performance across a host of premium hospitality websites. A total of FOUR wins, across the Davey and W3 Awards, were celebrated by the market-leading booking platform, as it demonstrated the creation of intuitive websites that […]
The Importance Of AI For Hospitality
The latest reports from the World Travel & Tourism Council (WTTC) and Microsoft shed light on the groundbreaking impact of Artificial Intelligence (AI) in the Travel & Tourism sector. This marks a significant step towards a digital future that promises unparalleled customer experiences. As the pioneer in Travel & Tourism, WTTC is dedicated to fostering innovation […]
Hotel Guest Communications
Navigating the daily influx of guest queries across multiple channels can be overwhelming for hotel staff. Queries may come in via phone calls, emails, website forms, live chats, instant messaging apps, or social media. Managing these queries effectively is crucial for positive guest experiences and increased revenue. Key Reasons for Guest Questions: 1. Missing information […]
Introducing Innovative Direct Booking Incentives
In the age of OTAs, the pursuit of differentiation in hospitality is paramount! Let’s refine your direct booking strategy with distinctive perks tailored to the discerning preferences of today’s travelers, contributing to a notable increase in website reservations. Bid farewell to the era when complimentary Wi-Fi was the ultimate deal-clincher! Here are a few refined […]
Recap 2023: RoomRaccoon Product Milestones
The hospitality industry is constantly changing, and RoomRaccoon is right there with you, innovating to keep up with today’s guests’ ever-evolving expectations. The product team at RoomRaccoon continued to spearhead innovative and practical ways to improve our platform and empower our hoteliers to be more successful. RoomRaccoon has been awarded the World’s Best Hotel Channel […]
The Power of Social Media Marketing for Hotel Technology Users and Providers
”Social media platforms are excellent for sharing informative content. Hotel technology providers can share how-to guides, best practices.”
Black Friday – your golden opportunity to leverage your direct channel and boost conversions!
”Set your campaign goals: Setting your goals in advance is not only a good way to make sure everything will be ready for a seamless promotion leading up to the big day, but also an essential step before establishing your offers.”
Reputation Management with GuestRev
Satisfied customers are the best sales agents!As an experience-based destination, it is important to put customers at the center of business decisions. Understanding your customers better, making your customers feel heard, and increasing your customer satisfaction, are worth their weight in gold. To do this you need to accurately identify how your guests feel about […]
Bringing Travel & Hospitality Insights To Light
Transform complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue growth with Lighthouse (formerly Ota Insight)! What we do: Who we serve: Trusted by more than 65,000 hospitality professionals! “Lighthouse’s tools have transformed the way I work. They’re like a 24/7 buffet where I can get all the live […]
The first benchmarking product for the hotel’s direct booking channel
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How to prepare your restaurant for the winter months
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Revenue Management: Look ahead to avoid being left behind
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The imperfect dischotomy between historical data and future demand data in hotel revenue management
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The paradigm shift in the revenue management with future demand data
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The latest hotel website trends and tips
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Personalise your guests’ journey with central data management
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Annual RevTech Show 2022
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OTA Insight shapes the future of real time market intelligence with market insight
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Annual RevTech Show 2020
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Advice for Hoteliers past the peak Summer season and beyond
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